Privacy Policy and Terms of Service

TRIBE LUXE PRIVACY POLICY & TERMS OF SERVICE

Privacy & Data Protection

  • Data Collection: We collect essential information such as your name, shipping address, and payment details to process your orders.

  • Zero-Sale Policy: Your privacy is a priority. Tribe Luxe does not sell, rent, or trade your personal information to third parties.

  • Security: We use industry-standard encryption and trusted partners (like Shopify) to ensure your data remains secure during every transaction.

Shipping & Custom Orders

  • Tracking: Once your order leaves our Denver facility, you will receive a tracking number via email.

  • Address Accuracy: Please verify your shipping address at checkout. We cannot be responsible for orders shipped to incorrectly provided addresses once they have been fulfilled.

No Return Policy

  • Final Sale: To maintain the highest standards of hygiene and safety, all sales of skincare, makeup, and custom apparel/accessories are final.

  • No Exchanges: We do not accept returns or exchanges based on preference or change of mind.

Quality Guarantee & Damaged Item Claims We are committed to delivering luxury quality. If your product is damaged or defective upon arrival, please follow these steps:

  • Claim Window: Email us at thescoop@tribeluxe.beauty within 48 hours of delivery.

  • Subject Line: Please use DAMAGED ITEM CLAIM - [Your Order Number].

  • Evidence: Attach clear photos of the damaged item and the original packaging.

  • Resolution: Verified claims will be processed for a replacement or store credit at our discretion to ensure you are happy with your purchase.

Contact Information

  • Email: thescoop@tribeluxe.beauty

  • Location: Tribe Luxe LLC, Denver, Colorado